Office Policies

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Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:30 a.m. – 4:30 p.m. 

Fridays: 8:30 a.m. -12:00 p.m. Phones calls only 

Our Mission

At Chira Orthodontics, we create more than beautiful smiles. Our mission is to provide the highest quality orthodontic care to our patients using the safest and latest advancements in technology and equipment, while treating them as we would want to be treated.

Appointments

Because we take measures to respect your time, we ask that you do the same for us and our other patients. Due to the nature of our practice, many appointments are more than an hour long, and if canceled at the last minute are difficult to fill. Please give at least a day's notice if you need to reschedule an appointment, to allow us time to fill that space with another patient.

Appointments are an important part of your treatment, missing them can cause delays in your progress. We understand that last-minute illnesses or emergencies occur and the need to cancel an appointment. When possible we request at least 24 hours notice for these cancelled appointments. If you miss an appointment or provide less than 24 hours notice, there may be a minimum broken appointment charge ranging from $50 to $125, depending on the length of the appointment.

Insurance

Chira Orthodontics is not affiliated with any dental or medical insurance provider.  If you have orthodontic benefits, we will provide you with the necessary information to submit to your dental insurance company.  The insurance company will reimburse you if a benefit is due to you according to your policy.

If you have an orthodontic benefit with a dental insurance company or any other provider, we strongly encourage you to become aware of your specific benefits by contacting your insurance carrier.  Doing this will allow you to plan for costs and payments, as well as avoid any unwanted financial difficulties when you begin treatment.

You as the patient or parent, are ultimately responsible for any fees incurred at our practice.  We are happy to work with you to maximize your orthodontic benefit and can provide you with a statement of services rendered.  Please be aware that most insurance companies do not cover the initial exam or diagnostic records, so payment of these services are your responsibility. We accept cash, check, Visa and Mastercard.